Free Standard Shipping: 12-30 business days excluding public holidays
Express Shipping: 5-14 business days ($15.99)
Free Express Shipping: Free over $120
We use USPS, UPS, and Epacket for standard shipping and DHL, FedEx, and Aramex for Express shipping
Where do we ship?
we ship worldwide from our warehouses in Hong Kong. We practice social distancing in our warehouses and minimize staff as much as possible to get your orders to you. We have applied the necessary rules to comply with covid 19
When will my order be processed?
Orders will be processed within 2 to 5 business days from the order date. Business days mean we are not processing orders during weekends and holidays.
Please allow additional days for your order to be processed during holidays and sale seasons due to high volume of orders.
When will I receive my order?
Orders are being shipped right after the processing period and delivery times may take 2-4 weeks excluding business days from the time of shipment unless it is specified that it will be shipped through DHL, FedEx, or Aramex.
If you buy more than one item, it is possible that you will receive more than one package at different times.
Please consider the recent events in regards with shipment. Once an order left the warehouse, Harajuku Basics doesn't have any control about the delay due to unforeseen circumstances.
Please contact us if you do not receive a shipping confirmation after 7 business days from the day you completed your purchase.
Will I be charged with customs and taxes?
The prices displayed on our page are tax free and we don't charge for taxes. Import duties and taxes will depends on the destination customs and will be computed once the package was handed over to the customs.
For further details about the charges, please contact your local customs office.
For any shipping and tracking concerns, please contact us at: